HAF frequently asked questions

On this page are frequently asked questions for the Holiday Activities and Food (HAF) programme.

General

Who is eligible? SHOW


How do I register for free school meals? SHOW


What are the dates? SHOW


Registration and booking

How do I register on the platform? SHOW


How do I book an activity? SHOW


How many events can I attend? SHOW


Do I have to pay for some activities? SHOW


How do I find out more information about the activities? SHOW


What if I need more support with registration or booking? SHOW


How many spaces are available at the different sites? SHOW


What are the timings of the sessions? SHOW


Attending events

Can paying customers attend? SHOW


Does my child get a free lunch? SHOW


Is there a choice for food? SHOW


What if I book an activity and do not attend? SHOW


Can I leave my child? SHOW


What do I need to bring to the sessions? SHOW


Do you offer transport? SHOW


Children's needs and safety

Do you have a provision for children with SEND? SHOW


What if my child has additional needs? SHOW


Is an activity suitable for my child? SHOW


What does HAF put in place for the safety of my child? SHOW


I am concerned about a particular provider. What should I do? SHOW


Additional support

My child needs mental health support. Is this support readily available? SHOW


What if my family needs support? SHOW


Who do I contact if I need more support? SHOW