Recover after flooding

You

Take care

Flood water can mask hidden dangers, for example, sharp objects, uneven surfaces, raised drain covers, and pollution.

Look after yourself

Phone the NHS on 111 if you have any non-urgent health concerns. Keep in contact with friends and family for support.

Accommodation

Stay with friends or family, or ask your insurance company to help you find alternative accommodation if your home has been damaged by flood water.

Find out more about emergency accommodation.

Make a plan

Being flooded is an extremely stressful and emotional time. Make a plan to keep things manageable.

Stay healthy

Wash your hands regularly with clean water and soap. If there is no clean water, use wet wipes or hand sanitising gel.

Your property

Check your property

If you are returning to your property, make sure it is completely safe and stable before entering.

Utilities

Do not turn on gas or electrics if they have been in contact with flood water. Only turn them on when they have been checked by a qualified technician.

Insurance

If damage has occurred, call your insurance company (if you own your property) or your landlord (if you rent your property). Inform them of your current situation and follow their advice on what to do next.

Make sure you take photographs of any damaged items prior to disposal.

Ventilate

If you are drying your property naturally, keep doors and windows open as much as possible. If you are using portable indoor heating appliances, ensure there is good ventilation.

Do not use petrol or diesel generators or other similar fuel-driven equipment indoors. The exhaust gases contain carbon monoxide which can kill.

Food

Do not eat food that has touched flood water. Do not eat fresh food from a fridge or freezer if your electricity has been turned off for more than four hours.

Water

Follow advice from Southern Water regarding the safety of the water supply.

Dispose of contaminated materials

Dispose of used sandbags at the local tip or contact environmental health to get rid of sandbags and other things polluted by chemicals or sewage.