We will keep you informed of all decisions made throughout the assessment process. You will have the name of your Assessment Co-coordinator. You can contact them if you need more information during the assessment process.
You may not always agree with a decision the council, your child’s early years setting, school or college has made about your child’s support. You should first raise this with them and try to reach agreement. If you can’t reach agreement, they can advise you on their procedures for making complaints. You could also approach the local information, advice and support service SENDIASS on 0300 303 2677 for help.
A disagreement resolution and mediation service are also available. These services are independent of the council and can provide you with a quick and informal way of resolving disagreements.