Pay the council online

Below is a searchable list of services. Clicking on an item in the list will tell you what information you need to complete the payment and give you a link to the relevant payment form.

IMPORTANT: Southampton City Council has implemented 3D Secure for its payment services. Your card must be registered for 3D Secure for the payment to be successful. This can be completed via your issuing bank's online banking system.

Adult social care residential and non-residential care

Use this online form to pay a residential or non-residential care invoice.


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Before you make an adult social care residential or non-residential care payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Invoice number

Pay a residential care invoice

Allotments

Use this online form to pay for your allotment rental fee. To apply for an allotment visit our allotment pages


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Before you make an allotment payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Reference number – found at the top of your invoice, it should be TA followed by six digits

Pay for an allotment

Archives

Southampton archives offer a range of professional services and expertise which can be paid for online using this form. You can use this form to pay for a service, make a donation or both.


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Before you make an archives payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need to have to hand:

  • A payment card, Apple Pay or Google Pay*
  • Your reference number – if you are paying for a service

Pay or donate to the archives service

Animal welfare charge

This includes payments for lost and found dogs and licenses for:

  • Home boarding (dog sitting)
  • Animal boarding
  • Dog breeding
  • Riding establishments
  • Performing animals
  • Zoos
  • Pet shops
  • Dangerous wild animals

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Before you make an animal welfare payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*

Pay an animal welfare charge

Blue Badge (Disabled Person's Parking Badge)

Use this online form to pay for a Blue Badge.

Once payment has been received your badge will be sent for printing and then sent directly to the address provided in your application.

Please note: It can take up to two weeks for you to receive your badge.


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Before you make a Blue Badge payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Reference number

Pay for a Blue Badge

Building control

This includes payments for archived applications, exempt applications and solicitor documents. Please note: If you have an invoice then please use the 'Invoice' option below.


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Before you make a building control payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Building regulation application reference number

Pay for a building control service

Bulky waste collection

Use this online form to book and pay for a bulky waste collection. To view more information and charges, check our bulky waste pages


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Before you fill in this bulky waste form

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form. You will also need the following documents and details, so make sure you have them to hand.

Tick off the items to make sure you have them.

  • A payment card, Apple Pay or Google Pay*

Book a bulky waste collection

Business Rates

Use this online form to pay a Business Rates invoice or a Business Rates BID invoice.


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Before you make a business rates payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

Your payment will normally appear on your business rates account within two days.

  • A payment card, Apple Pay or Google Pay*
  • Reference number – you can find this at the top of your invoice

Pay a business rates bill

Bus lane enforcement penalty charge

Use this online form to pay your parking fine. 


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Before you pay for a bus lane penalty charge

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • PCN number
  • Vehicle registration number

Pay your penalty charge notice

Commercial waste

If you're an existing commercial waste customer you can use our online form to pay your invoice.


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Before you make a commercial waste payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Invoice number

Pay a commercial waste invoice

Community Infrastructure Levy

Use this online form to pay an invoice for a Community Infrastructure Levy. The Community Infrastructure Levy (CIL) is a tool for local authorities to help deliver infrastructure to support development as set out under The Planning Act 2008 and The Community Infrastructure Levy Regulations 2010 (as amended).


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Before you pay for a Community Infrastructure Levy

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Invoice number (which can be found on the Demand Notice or invoice you should have received)

Pay online

Council Tax

Use this online form to make a Council Tax payment. You will need to be registered with us first before you can set up payment. If you haven’t done so yet, you can register for Council Tax

The quickest and easiest way to pay your Council Tax is to set up a Direct Debit.

Did you know you can also create an online Council Tax account? View bills, balances and previous payments at any time by setting up an online account.


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Before you make a Council Tax payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Council Tax account number

Pay online now

Domestic waste offence

Use this online form to pay a fine relating to a domestic waste offence.


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Before you pay for a domestic waste offence

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Fixed penalty notice reference number

Pay a fine for a domestic waste offence

Donate to a cultural venue

You can use this online form to make a donation to Southampton City Art Gallery, Tudor House or the SeaCity Museum.


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Before you make a cultural venue donation

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*

Donate to a cultural venue

Fly tipping fixed penalty notice

Use this online form to pay your fly tipping fine.


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Before you pay a fly tipping penalty

You won’t be able to save this form to complete later, so please allow yourself five minutes to fill in this form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Reference number – this can be found on the letter you received

Pay a fly-tipping FPN

Garden waste collection

Sign-up and pay for garden waste collection.


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Before you fill in this garden waste form

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*, if paying by Direct Debit

Garden waste subscription

Highways

Use this online form to pay for a highway licence or a highway search.


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Before you make a highways payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Reference number – you can find this at the top of your invoice

Pay a highways invoice

HMO Stage 2 payments

Use this online form to make a HMO Stage 2 payment.


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Before you make a HMO Stage 2 payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Licence number

Make a Stage 2 payment

Housing Benefit overpayment

Use this online form to pay back a housing benefit overpayment.


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Before you pay a housing benefit overpayment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

Confirmation of your payment and a transaction reference number will be given and a receipt can be emailed to you if you need one.

You will need:

  • Invoice number
  • A payment card, Apple Pay or Google Pay*

Pay an invoice online

Housing charges

You can pay for the following using our online payment form:

  • Housing rent (for all account types)
  • Service charges (leaseholders)
  • Shared ownership rent
  • Repair charge invoice
  • Major works invoice
  • Garage or parking space rental fee

This form is for 8 digit payment reference numbers beginning with either a 14/15/16/17/18 or 19.


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Before you pay a housing charge

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

  • A payment card, Apple Pay or Google Pay*
  • Account/invoice number

Pay a housing charge

Housing – pay a housing civil penalty notice

Use this online form to pay a housing civil penalty relating to a housing offence.


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Before you pay a housing civil penalty notice

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Reference number

Pay a housing civil penalty notice

Invoice

Use this online form to pay an invoice. 


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Before you make an invoice payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Invoice number which can be found at the top right or bottom right of the invoice

Pay an invoice

Itchen Bridge – Add funds to your account

Use this online form to quickly top up your Itchen Bridge account. 


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Before you add funds to your SmartCities account

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Smartcard Reference Number, which is your 10 digit account number on the back of your SmartCities card

Add funds to your account

Itchen Bridge – Pay for a charge

Use this online form to pay for an invoice you received in the post because you were unable to pay the toll when crossing the Itchen Bridge.


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Before you pay an Itchen Bridge charge

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Reference number – you can find this at the top of your invoice

Pay an Itchen Bridge invoice

Itchen Bridge – View your account details and top up

Use this online form to view and top up your Itchen Bridge account.


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Before you top up your account

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Account number and password

View your account details and top up

Licensing

Use this online form to pay the Licensing Act 2003 Annual fee or the Licensing Act 2003 Late Night Levy for your premises.


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Before you make a licensing payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Licence number

Pay a licensing invoice

Local Land Charges

Use this online form to pay any Local Land Charge search and copy document fees.


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Before you make a Local Land Charge payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

  • A payment card, Apple Pay or Google Pay*

Pay Land Charges

Lost SmartCities card

Use this online form to pay for a lost SmartCities Itchen Bridge payment card.


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Before you pay for a replacement SmartCities card

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

Please note refunds for this amount cannot be given. Your card will be posted and should be received within 10 days.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • SmartCities account number or card number

Pay for a replacement SmartCities card

Music services

This includes payments for music parental contributions, insurance income and tour/ trip income, peripatetic lessons, Trinity and ABRSM exam entries, ensemble membership payment and instrument hire.


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Before you make a music services payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*

Pay for music services

Parking fine/Penalty Charge Notice (PCN)

Use this form to pay your parking fine.


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Before you make a PCN payment

You won't be able to save this form to complete later, so please allow yourself up to five minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • PCN number
  • Vehicle registration number

Pay your parking fine

Parking permits – New residents' parking permit

Before you apply and pay for your permit, please read the guidance on our parking permit pages. 


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Before you fill in this form for a residents' parking permit

You won't be able to save this form to complete later, so please allow yourself 5-10 minutes to fill in the form.

You will need to provide the following documents, if you’re unsure on what type of proofs to provide, find out more about the types of documents we accept

  • Proof of vehicle ownership
  • Proof of residence
  • A payment card, Apple Pay or Google Pay*
  • A printer - you can carry on without a printer but you will need one to print the temporary permit
  • If you are not the registered keeper of the vehicle because it belongs to an employer, parent, business, or partner for example, you will also need to provide a letter of authorisation from the keeper or company. More information in our frequently asked questions below

Apply for a residents' parking permit

Parking permits – Renew a parking permit

Before you try to renew your permit, check if you can renew your resident permit online


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Before you fill in this parking permit renewal form

You won't be able to save this form to complete later, so please allow yourself five minutes to fill in the form.

You will need to provide the following documents, if you’re unsure on what type of proofs to provide, find out more about the types of documents we accept

  • Proof of vehicle ownership
  • Permit number
  • A payment card, Apple Pay or Google Pay*
  • A printer - you can carry on without a printer but you will need one to print the temporary permit
  • If you are not the registered keeper of the vehicle because it belongs to an employer, parent, business, or partner for example, you will also need to provide a letter of authorisation from the keeper or company. More information in our frequently asked questions below

Renew a resident parking permit

Parking permits – Visitor permits

View the types of visitor permits available and associated charges on our visitor parking permit page. 


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Before you fill in this visitor permit form

You won't be able to save this form to complete later, so please allow yourself 5-10 minutes to fill in the form.

You will need to provide the following documents, if you’re unsure on what type of proofs to provide, find out more about the types of documents we accept

  • Proof of residence
  • A payment card, Apple Pay or Google Pay*

Apply for a visitor parking permit

Pension signing fee

This form is to pay the pension signing fee ahead of, or during, your appointment.


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Before you pay a pension signing fee

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Photo ID
  • Proof of address

Pay a pension signing fee

Planning applications

You can pay for the following using our online payment form:

  • Community Infrastructure Levy (CIL)
  • Planning applications
  • Pre-planning applications
  • Discharge of planning obligation fees
  • Section 106 viability appraisal fees
  • Section 106 planning obligations
  • Solent Disturbance Mitigation Project (SDMP)
  • Ordinary watercourse consents

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Before you make a planning service payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Application reference number
  • Site or planning location address
  • Amount to be paid

Pay online

Port Health PHILIS payment

Use this online form make a PHILIS payment.


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Before you make a payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Your 4-digit PHILIS account number

Make a PHILIS payment

Schools non-attendance penalty notice

Use this online form to pay a schools non-attendance penalty notice.


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Before you pay a non-attendance penalty

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Penalty reference

Pay a non-attendance penalty notice

StartPoint

Use this online form to pay a StartPoint bill.


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Before you pay a StartPoint bill (Sholing Nursey)

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

  • A payment card, Apple Pay or Google Pay*

Pay a StartPoint bill (Sholing Nursey)

Street works notice

Use this online form to pay for a street works notice.


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Before you make a street works payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Reference number

Pay for a street works notice

Workforce development training course

Workforce development training courses are specifically designed for people working with children, young people, their parents, carers and families. Use this online form to pay your invoice.


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Before you make a workforce development training payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • A payment card, Apple Pay or Google Pay*
  • Invoice number

Pay for workforce development training

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