Borrowing, renewing and reserving items
If you have joined the library, you can find and reserve an item by using our online catalogue.
You may borrow up to 20 items and return them to any library. When you borrow an item you will be given a date by which it must either be returned or renewed. Overdue items may incur fines and charges.
Types of item available to borrow:
- Books for adults and children
- Audiobooks on CD, MP3 and Cassette
- Books in large print
- Films and TV series on DVD
- Music CDs
- Music scores
- Language learning resources
- Books in foreign languages
- Jigsaw puzzles
Please note some of our smaller branch and community libraries may not have all the items listed above.
Book loans are usually for four weeks. However some heavily requested materials may be reduced to a two-week loan.
Items such as CDs, DVDs and cassettes have hire charges attached.
How do I renew an item?
You can keep items for longer by renewing them, but only while no one else is waiting to borrow them, and only up to a maximum of 24 renewals.
A reminder will be sent to your email address a few days before your items are due back, giving you time to renew or return.
You can do this:
- Online by logging into your account
- By calling us on 023 8083 3007
- In any of our libraries at a self service desk or by speaking to a member of staff
To renew you will need your borrower ID that can be found on back of your library card or on library notices and slips. If renewing online you will also need your four-digit library PIN (forgotten your PIN?).
Please note if you renew chargeable items you will pay further hire charges each time you renew. Items not returned or renewed by the due date incur overdue charges.
Reserve or request items
You are able to reserve items found on the library catalogue including those on loan or located in a different branch and this service is completely free.
We will let you know when your items are ready to collect and you will normally have 10 days to collect them. If you need to extend this collection window please contact us:
Before you fill in this form
You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.
You will need to have the following information to hand:
Your borrower number (if relevant)
You can cancel an unwanted reservation:
- Online by logging into your account
- By calling us on 023 8083 3007
- In any of our libraries at a self service desk or by speaking to a member of staff
Reserving more than one copy of the same item
Find out more about reading groups and the titles available.
If you wish to do a reading group booking please contact us using our online form.
Before you fill in this form
You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.
You will need to tell us:
- The borrower ID to reserve under
Which library you would like to collect from
The main title of the book and how many copies you require
