Tenants' Link

tenants’ link

Information for Tenants and Leaseholders
Three young apprentices with text: "Young apprentices kickstart their housing careers"

Talk about Pension Credit

You may have heard in the news that this year’s winter fuel payment will only be paid to pensioners receiving certain benefits, including Pension Credit. But with thousands of pensioners eligible but not claiming, there is a worry that many older people will miss out on much needed financial help this winter.

So if you have a friend or family member over state pension age who isn’t already receiving Pension Credit, please chat with them and help them to see if they’re entitled to make a claim. Anyone who is eligible for Pension Credit will automatically quality for other benefits such as Housing Benefit or Council Tax Reduction, a free TV Licence (for over 75s), Warm Homes Discount, free dental treatment and eye care.

Listening to your views

Earlier this year we conducted a detailed survey asking for your views on your home and the housing service, as part of the new government Tenant Satisfaction Measures. The measures have been introduced so that social housing tenants nationwide can see how well their landlord is doing at providing good quality homes and services, and where improvements are needed. Download a copy of the report and remember you can get in touch anytime to give us your feedback on our housing service.

Make life easier in three simple steps with EquipMe

If you or anyone you know would benefit from practical information and advice to support with living independently, check out EquipMe. EquipMe is a useful online resource providing support on a range of topics including health and wellbeing, daily activities, support in the home and support for children.

Have your say on our e-newsletters

We’re interested to know what you think about our council e-newsletters. We want to know what you enjoy, what we could do better, and any new ideas we could explore. Please take a few minutes to complete the short online survey to help shape the future of our e-newsletters.

Feature News

Several people of different ages and ethnicities doing arts and crafts at a table

Art workshops to raise awareness of autism

Tenants from Golden Grove who set up an autism support group for Black and minority communities have recently organised a series of successful creative workshops for local residents

A key in a door lock attached to a house-shaped keyring

Changing the way we allocate council homes

We are making changes to the way that we allocate council homes from 2025

Recyclable items: aluminium cans, plastic bottles, food tins, paper, aerosols, and carboard

Christmas wrapped and recycled!

Putting things that don’t belong in recycling causes major disruption and delays the collection and emptying of bins

Someone pulling another person out of a pile of debt letters

Help to get on top of debt

If you’re heading into Christmas struggling with money problems and worrying how to afford the rent, our Debt Management Centre is here to help

Several people taking notes at a table

Tenants helping to bring about change

Complaints and communication were two of the main themes at an interactive day of tenant training and networking held in Southampton

Decorations on a Christmas tree, including a candle-shaped light and a bauble

Stay safe this Christmas

We wish all our tenants and leaseholders a very merry Christmas and peaceful and prosperous new year

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