Tenants' Link

tenants’ link

Information for Tenants and Leaseholders
Three young apprentices with text: "Young apprentices kickstart their housing careers"

Talk about Pension Credit

You may have heard in the news that this year’s winter fuel payment will only be paid to pensioners receiving certain benefits, including Pension Credit. But with thousands of pensioners eligible but not claiming, there is a worry that many older people will miss out on much needed financial help this winter.

So if you have a friend or family member over state pension age who isn’t already receiving Pension Credit, please chat with them and help them to see if they’re entitled to make a claim. Anyone who is eligible for Pension Credit will automatically quality for other benefits such as Housing Benefit or Council Tax Reduction, a free TV Licence (for over 75s), Warm Homes Discount, free dental treatment and eye care.

Listening to your views

Earlier this year we conducted a detailed survey asking for your views on your home and the housing service, as part of the new government Tenant Satisfaction Measures. The measures have been introduced so that social housing tenants nationwide can see how well their landlord is doing at providing good quality homes and services, and where improvements are needed. Download a copy of the report and remember you can get in touch anytime to give us your feedback on our housing service.

Make life easier in three simple steps with EquipMe

If you or anyone you know would benefit from practical information and advice to support with living independently, check out EquipMe. EquipMe is a useful online resource providing support on a range of topics including health and wellbeing, daily activities, support in the home and support for children.

Have your say on our e-newsletters

We’re interested to know what you think about our council e-newsletters. We want to know what you enjoy, what we could do better, and any new ideas we could explore. Please take a few minutes to complete the short online survey to help shape the future of our e-newsletters.

Feature News

Three of the apprentices standing beside a Neighbourhood Warden van

Meet the future housing professionals

Five young people are kickstarting their careers in housing thanks to our apprenticeship scheme. They will benefit from gaining hands-on experience whilst working towards a recognised qualification in order to become the next generation of housing professionals

A fire door with a sign saying "Fire door keep shut"

Your front door could save your life

If you live in a flat you may not realise just how important your front door is for your safety and that of everyone in your household

An image showing items such as knives and knuckle dusters with text "Banned offensive weapons X. No Excuse. Know the law"

Working with the police to take knives off our streets

Very few people carry knives, but when it happens, knife crime can destroy communities and shatter lives

Two people shaking hands over some paperwork and two models of houses

A mutual exchange can get you moving home quicker

Lots of tenants are using the free mutual exchange service to move home faster rather than sitting on the waiting list. It’s quick and easy to apply to swap your home with another tenant anywhere in the country

A man showing his ID to a tenant

Working to keep homes safe and well maintained

We are constantly looking at ways to improve the housing service and ensure you are happy with your home and local neighbourhood. So we are introducing periodic visits to provide you with an opportunity to discuss any issues with housing staff

Nine women posing for a photograph with text "Unpaid Carers Support Southampton"

If you help look after someone else, there is help for you too

If you help look after someone with ill health or a disability you could benefit from a local support group that assists unpaid carers in Southampton

Tenants' link digital. Click here to subscribe to our monthly e-news bulletin and receive all the latest housing news straight to your inbox

Previous Month's News

News Archive