Tenants' Link

tenants’ link

Information for Tenants and Leaseholders

Three young apprentices with text: "Young apprentices kickstart their housing careers"

Talk about Pension Credit

You may have heard in the news that this year’s winter fuel payment will only be paid to pensioners receiving certain benefits, including Pension Credit. But with thousands of pensioners eligible but not claiming, there is a worry that many older people will miss out on much needed financial help this winter.

So if you have a friend or family member over state pension age who isn’t already receiving Pension Credit, please chat with them and help them to see if they’re entitled to make a claim. Anyone who is eligible for Pension Credit will automatically quality for other benefits such as Housing Benefit or Council Tax Reduction, a free TV Licence (for over 75s), Warm Homes Discount, free dental treatment and eye care.

Listening to your views

Earlier this year we conducted a detailed survey asking for your views on your home and the housing service, as part of the new government Tenant Satisfaction Measures. The measures have been introduced so that social housing tenants nationwide can see how well their landlord is doing at providing good quality homes and services, and where improvements are needed. Download a copy of the report and remember you can get in touch anytime to give us your feedback on our housing service.

Make life easier in three simple steps with EquipMe

If you or anyone you know would benefit from practical information and advice to support with living independently, check out EquipMe. EquipMe is a useful online resource providing support on a range of topics including health and wellbeing, daily activities, support in the home and support for children.

Have your say on our e-newsletters

We’re interested to know what you think about our council e-newsletters. We want to know what you enjoy, what we could do better, and any new ideas we could explore. Please take a few minutes to complete the short online survey to help shape the future of our e-newsletters.

Feature News

Several people of different ages and ethnicities doing arts and crafts at a table

Art workshops to raise awareness of autism

Tenants from Golden Grove who set up an autism support group for Black and minority communities have recently organised a series of successful creative workshops for local residents

A key in a door lock attached to a house-shaped keyring

Changing the way we allocate council homes

We are making changes to the way that we allocate council homes from 2025

Three of the apprentices standing beside a Neighbourhood Warden van

Meet the future housing professionals

Five young people are kickstarting their careers in housing thanks to our apprenticeship scheme. They will benefit from gaining hands-on experience whilst working towards a recognised qualification in order to become the next generation of housing professionals