Southampton City Council’s Allocations Policy - short version

What is the Housing Needs Register?

To be considered for social housing, applicants must join the Housing Needs Register (the register). The council decides who is prioritised for social housing in the city. We aim to house those with the highest needs first.

What is the Allocations Policy?

The Allocations Policy explains:

• Who can apply to the Housing Needs Register and be considered for social housing
• How the council decides which applicants to prioritise for social housing

Who is eligible to register?

To join the Housing Register applicants must:

1. Qualify
2. Be eligible
3. Meet the requirements for either 'reasonable' or 'additional' preference
4. Be suitable to be a tenant

How to apply?

The council has a website called 'Homesearch'. Applicants can view all the available properties and bid on vacancies they are eligible for and interested in.

To apply, go to Homesearch. If you want some support in the application process, you can:

• Email: housing.allocations@southampton.gov.uk
• Call: 023 8083 3006
• Visit: Gateway at the Civic Centre offices

You must keep us up to date with your housing situation. For example, if you have moved home or your family size has changed. To do this, log into your account and update your application.

Most applicants are expected to apply online at Join the Housing Register. For those who are unable to apply online, officers may be able to assist by contacting us (see above).

When do you have to re-register?

We require every applicant to re-register every year. This is to help the council:

• Understand the true level of housing needs in the city
• Make sure applications are up to date
• Prevent fraudulent applications

What if you have specific housing needs?

How will the council allocate social housing?

Type and size of property

The council wants to make the best use of the social housing available. We will assess an applicant’s needs to decide what type and size of property they can bid for on the Homesearch website. If the property is advertised with a priority for certain applicants these applicants will be made the offers first. For example, this might include those who need a ground floor property due to disability.

This chart gives details as to the size of the property required:

Family size	Size of accommodation
Single person	Studio or one-bedroom
Two adults living as a couple	One-bedroom
Adult couple or single person, with: One child Two children aged under 10 Two children aged under 16 of the same sex This includes step and half-siblings, cousins, nieces, nephews, and so on.	Two-bedroom
Adult couple or single person, with: Two children of opposite sexes, at least one over age 10 Adult couple or single person, with three children under 16 Adult couple or single person with four children, including two of each sex This includes step and half-siblings, cousins, nieces, nephews, and so on.	Three bedrooms
Adult couple or single person, with: Three children, one aged over 16 and two aged over 10 of different sex. Four children, one aged over 16, one aged 10-15 and two aged under 10. Five children aged 0-15 This includes step and half-siblings, cousins, nieces, nephews, and so on.	Four bedrooms

The Banding Scheme

We will use the following banding scheme to prioritise applicants on the Housing Register. The scheme starts with Band A (highest priority level) down to Band D (lowest priority level).

Band	Band name
A	Urgent housing needs: A life-threatening illness or sudden disability. See A1 and A2 notes below Urgent housing needs: Social housing tenants at risk of violence or threats of violence, including intimidated witnesses, and those escaping serious antisocial behaviour or domestic abuse. The tenant’s landlord must decide whether they are required to move for these reasons. Private tenants, owner-occupiers, and those with no housing will be referred to the council’s Homelessness service. See A1 and A2 notes below Under occupation: Social housing tenants who are giving up three-or-more bedroom social housing Efficient use of housing stock: Giving up a wheelchair-accessible or extensively adapted home which is no longer needed Decant: Council tenants whose home is part of a regeneration scheme Decant: Council tenants whose home is being permanently disposed of, for example, due to disrepair Applicants in bands A1 and A2 will only be permitted to place bids for three months. If they have still not been housed, they will be suspended from bidding and one direct offer of accommodation will be made. If at any time they refuse an offer of accommodation which the council determines as suitable, they will be placed into the band they previously occupied. If they did not previously have a band, they will be removed from the register
B	Main homeless duty: The applicant is owed the main housing duty under s.193(2) of the Housing Act 1996 and is ready to move on from temporary accommodation Under occupation: Giving up two-bedroom social housing which is no longer needed Efficient use of housing stock: Giving up ground-floor social housing which is no longer needed Care leavers move-on: A young person who has been looked after, fostered, or accommodated by the council, and is now ready for independent living Applicants with two or more categories in Band C2-C4
C	Homeless prevention or relief duty: Applicants owed the prevention or relief duties under Part VII of the Housing Act 1996 Applicants occupying insanitary, overcrowded, or unsatisfactory housing conditions Medical or welfare need: Applicants with an assessed welfare reason to move home, including grounds related to a disability Hardship: Applicants who need to move to a particular locality in Southampton to avoid hardship to themselves or others Right to Move: Any social housing tenant in England who needs to move to Southampton under the Right to Move regulations
D	Intentionally homeless: Applicants who are homeless within the meaning of part seven of the Housing Act but who are considered to be intentionally homeless Housing-related debt: Applicants who have housing related debt owed to the council or a social landlord and are not repaying this or do not have a repayment plan agreed Care leavers not ready to move: A young person who has been looked after, fostered, or accommodated by the council, but is not yet ready for independent living Refusal penalty: Applicants who have refused three offers of accommodation will be placed in Band D for six months

How properties are advertised and prioritised

Properties will be advertised on Homesearch. The property adverts will explain whether any specific requirements apply to applicants for them to be made an offer of a home.

The council will sometimes prioritise or restrict bidding to, certain groups of applicants. For example, if we decide there is a need to increase lets to homeless households, it may consider bids from those in categories B1 and C1 before all other bids. Or, if a ground floor property is advertised, we will consider those with a ground floor need before all other applicants. The property advert will explain this.

We will produce a lettings plan which details the proportion of applicants from each band we expect to house each year. This plan will help guide our property advertisements.

What happens if I refuse an offer?

If an applicant refuses three offers, they will be placed into Band D for six months. If a fourth offer of accommodation is refused at any point, the application will be cancelled.

How do I request a review of a decision?

Applicants have the right to request a review of their case They can also request any information considered when deciding on their case. The letter which notifies applicants of their band or a decision to not accept them onto the register will explain how to request a review. An officer who has not been involved in the case and is more senior than the original decision-maker will review the decision.

How can I request a move to Southampton for work?

Some applicants may apply under ‘Right to Move’ regulations. To be considered for this, applicants must:

• Be an existing social housing tenant in England
• Have the ‘hardship reasonable preference' (as noted above)
• Need to move because they work in the area or
• Need to move to take up a work offer in the area

To request to move to an area to take up work, applicants must contact us by:

• Email: housing.allocations@southampton.gov.uk
• Phone: 023 8083 3006

How to buy your council home?

Under the Right to Buy scheme, council tenants have a right to buy their home at a discount. Please see Right to Buy.

Deliberately worsening your housing situation and fraud

We require proof of information in the application, for example:

• Benefits
• Council Tax records
• Tenancy agreements
• Any other information to validate the application

We will also verify information by:

• Office interviews
• Home visits
• Statements from previous social landlords
• Verification documents

We have a Tenancy Fraud team which investigates fraudulent activity.

Data protection

Personal information will be held and destroyed in accordance with data protection legislation and our retention schedule. Data will only be used for the purpose of assessing housing applications, or for exercising other duties compatible with our status as a strategic authority.

Contact details

If you have any questions or need any support, please contact us:

• Email: housing.allocations@southampton.gov.uk
• Call: 023 8083 3006
• Visit: Gateway at the Civic Centre offices

View the full version of this policy.