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Tenant engagement

Tenant participation meeting

Making the difference

Southampton City Council are committed to working with our tenants to make a real difference to the services which they receive. If you are a tenant or leaseholder, we need your input to help us improve the area in which you live, as well as the services that we deliver. We want our tenants to have a real say in how their homes are managed and to be able to choose the extent of their involvement.

Some tenant groups focus on local issues and events. Others explore housing issues that affect the whole of the city on a strategic level. There is a group out there for you.

There are all sorts of ways in which you can get involved. Help us to improve our service by joining a local group or consultative body. If meetings are not your thing, you can become involved as an individual or by coming to an event and providing us with your feedback.

If you want to become involved in your housing service in any capacity, then we have a way for you to have your say.

Conference Tenant events
Green space Individual engagement
Someone watching a conference Join a consultative group
Group of Junior Neighbourhood Wardens Junior Neighbourhood Wardens
Someone teaching DIY Tenant training
Two people looking at Tenants' Link on a tablet Tenants' Link magazine

Meet the Tenant Participation and Engagement team

The four members of the Tenant Engagement Team posing on the main staircase of the Civic Centre

We are here to provide you with lots of different opportunities to get involved. Hold us to account and make your voice heard.

The members of the team cover different areas of the city, providing support to local residents, leaseholders,  and tenants' associations across Southampton. The team members are:

Name Role Focus
Lepsa Stojkovic Team Leader Manages the Tenant Participation and Engagement team
Debbie Collis Tenant Engagement Officer Covers the west side of the city
Michael Farleigh Tenant Engagement Officer Covers the east side of the city
Ian Mitchell Junior Neighbourhood Warden Coordinator Supports the Junior Neighbourhood Wardens

Strategies, surveys, and code of conduct

Document Type Size
Tenant Engagement Satisfaction Survey May 2024pdf1.6 MB
Tenant and leaseholder involvement - Code of conductpdf146.9 KB
Tenant and leaseholder engagement strategy 2021-24pdf955.4 KB

Tenant engagement performance reports

Document Type Size
Tenant Engagement Performance Report - quarter four - 2024pdf1.7 MB
Tenant Engagement Performance Report - quarter three - 2024pdf1.8 MB
Tenant Engagement Performance Report - quarter two - 2024pdf1.4 MB
Tenant Engagement Performance Report - quarter one - 2024pdf1.1 MB