What to do in the event of a fire

If you discover a fire in your flat

  1. If the fire in in your own, or an immediate neighbour's flat, leave the building immediately via the stairwell and/or emergency exits
  2. As you leave, shut your front door and call Hampshire Fire and Rescue Service on '999' and provide your address and postcode
  3. Wait for the fire service to arrive
  4. Do NOT re-enter the building

If you are safely within your flat and there is a fire in another flat

  1. Stay in your flat –  close your windows and doors
  2. Call Hampshire Fire and Rescue Service on '999' and provide your address and postcode
  3. Stay in your flat – if necessary the emergency services will tell you what you need to do
  4. If asked to evacuate by emergency services, leave the building immediately via the stairwell and emergency exits and shut your front door

If you are in a communal area and become aware of a fire

Leave the building immediately via the stairwell and or emergency exits and call Hampshire Fire and Rescue Service on '999' or '112'.

When leaving the building

  • Do NOT use lifts
  • Do NOT re-entre the building until instructed to do so