The best way to control fire is to prevent one in the first place. There is a selection of government advice which is available to you including:
The Hampshire & Isle of Wight Fire & Rescue Service offer a free home fire safety checker.
If you have a vulnerability, you can request a Safe and Well visit on the Hampshire & Isle of Wight Fire & Rescue Service website.
On the government's website there is also more information around smoke alarms and fire safety.
You can view fire safety upgrades Southampton City Council have been making in this video about fire risk assessment (FRA) works.
Charging and storage of e-bikes and e-scooters
The fire service describes lithium-ion batteries on electric bikes (e-bikes) and electric scooters (e-scooters) as one of the fastest growing fire risks in 2024.
Charging
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- Follow the manufacturer’s instructions when charging and always unplug your charger when it is finished charging
- Ensure you have working smoke alarms. If you charge or store your e-bike or e-scooter in a garage or kitchen ensure you install detection, we recommend heat alarms rather smoke detectors for these areas
- Charge batteries whilst you are awake and alert so if a fire should occur you can respond quickly. Do not leave batteries to charge while you are asleep or away from the home
- Always use the manufacturer approved charger for the product, and if you spot any signs of wear and tear or damage buy an official replacement charger for your product from a reputable seller
- Do not cover chargers or battery packs when charging as this could lead to overheating or even a fire
- Do not charge batteries or store your e-bike or e-scooter near combustible or flammable materials
- Do not overcharge your battery – check the manufacturer’s instructions for charge times
- Do not overload socket outlets or use inappropriate extension leads (use un-coiled extensions and ensure the lead is suitably rated for what you are plugging in to it)
- In the event of an e-bike, e-scooter or lithium-ion battery fire, do not attempt to extinguish the fire. Get out, stay out and call 999
Storage
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- Never store or charge e-bikes and e-scooters on escape routes or in communal areas of a multi-occupied building. If there is a fire, it can affect people’s ability to escape
- Store e-bikes and e-scooters and their batteries in a cool place. Avoid storing them in excessively hot or cold areas
- Follow manufacturer’s instructions for the storage and maintenance of lithium-ion batteries if they are not going to be used for extended periods of time
View translated e-bike and e-scooter safety information.
