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Tenant engagement

Tenant participation meeting

Making the difference

At Southampton City Council we are committed to working with our tenants to make a real difference to the services they receive. If you are a tenant or leaseholder, we need your input to help us improve the area in which you live as well as the services we deliver. We want our tenants to have a real say in how their homes are managed and be able to choose the extent of their involvement.

Whether you join a local tenant’s group to concentrate on issues and events in your area or would like to have more input into housing issues that affect the whole of the city on a strategic level, there is a group out there for you.

There are all sorts of ways you can get involved to help us improve our service by joining a local group or consultative body. If meetings are not your thing, there are many ways you can become involved as an individual or by coming to an event and providing us with your feedback.

If you want to become involved in your housing service in any capacity, then we have a way for you to have your say.

Conference Tenant events
Green space Individual engagement
Someone watching a conference Join a consultative group
Group of Junior Neighbourhood Wardens Junior Neighbourhood Wardens
Someone teaching DIY Tenant training
Two people looking at Tenants' Link on a tablet Tenants' Link

Meet the Tenant Participation and Engagement Team

The four members of the Tenant Engagement Team posing on the main staircase of the Civic Centre

We are here to provide you with lots of different opportunities to get involved, for you to hold us to account and make your voice heard.

The members of the team cover different areas of the city, providing support to local residents, leaseholders and tenants' associations that operate across Southampton:

  • Lepsa Stojkovic, Team Leader, manages the Tenant Participation and Engagement Team
  • Debbie Collis, Tenant Engagement Officer, covers the west side of the city
  • Michael Farleigh, Tenant Engagement Officer, covers the east side of the city
  • Ian Mitchell is Junior Neighbourhood Warden Coordinator
Document Type Size
Tenant Engagement Satisfaction Survey May 2024pdf1.6 MB
Tenant Engagement Performance Report - quarter three - 2024pdf1.8 MB
Tenant and leaseholder involvement - Code of conductpdf146.9 KB
Tenant and leaseholder engagement strategy 2021-24pdf955.4 KB

Past tenant engagement performance reports

Document Type Size
Tenant Engagement Performance Report - quarter two - 2024pdf1.4 MB
Tenant Engagement Performance Report - quarter one - 2024pdf1.1 MB