Chase an existing repair

If you have reported a repair and a tradesperson was not able to complete the repair at the first appointment, you can use the form below to ask for an update.

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Before you fill in this form

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • Date and address of the repair
  • Repair reference number, if possible

Chase a repair