Tenants' Link
tenants’ link
Important news about the housing register
We’ve been busy making changes to the way we process housing applications to make the system faster, fairer, and more efficient. The new Homesearch service (previously called Homebid) was launched on 20 January. Anyone who wants to apply for council housing must register on Homesearch, even if you were previously registered on Homebid.
Simply follow the onscreen registration instructions and get in touch if you have any queries. Although you can register now you won’t be able to bid for homes until April 2025.
Look out for the survey
Thank you to everyone who has already taken the time to participate in our Tenant Satisfaction Survey. The survey will close later this month and we will update you with the results, and how we plan to respond to your feedback, later this year. Just check out future issues of Tenants’ Link for details.
Celebrate Chinese New Year 2025
Immerse yourself in the vibrant cultural heritage of Chinese New Year as we welcome the Year of the Snake with various events and activities this month, including 1 February at Guildhall Square and West Quay Shopping Centre, and on 8 February in Guildhall Square and MAST Mayflower Studios.
Plus, there will be Chinese Lantern Festivals taking place on 15 February in both Guildhall Square and in The Marlands and Westquay shopping centres.
Feature News
Giving residents a voice when it comes to safety
Giving residents more of a say in how their homes are kept safe is part of new legislation that aims to improve tenants’ rights and enhance safety, developed in response to the Grenfell Towers tragedy
Clear your home and clear your mind
Shake off the winter gloom with a good clear out at home and you’ll find that decluttering your physical belongings can also have a huge impact on your mental wellbeing
Electrical inspections
Keeping you safe is our top priority, and one of the ways we do this is by making sure the electrics in your home are all safe and in good working order
How to make your home feel warmer – for free!
The freezing temperatures earlier this year left lots of people worrying about rising heating bills, but as a council tenant you can benefit from free loft insulation to keep your home warm and help reduce your energy bills
Are you missing out on money each month?
Could you be one of the millions of people missing out on unclaimed benefit payments? As one local tenant found out, it’s easier than you think to check if you’re entitled to any extra cash, and doing so could be lifechanging!
Joining the campaign to end social housing stigma
We have recently pledged our support to a nationwide campaign aimed at raising awareness of the discrimination that people experience for living in social housing and have launched an action plan to address the issue locally
Previous Month's News
- Fighting crime in council neighbourhoods
- Start the new year by taking control of your finances
- New year…new you
- Ten minutes to help change the housing service
- Tenants’ Link – more vital than ever before
- Every complaint or compliment provides us with valuable feedback
