Helplines and emergency support
If you need help during a mental health crisis or emergency, NHS urgent mental health helplines provide:
- 24-hour advice and support for you, your child, your parent or someone you care for
- Help to speak to a mental health professional
- An assessment to help decide on the best course of care
Find a local NHS urgent mental health helpline.
In a health emergency, always call 999. Deaf people can use 18000 to contact 999 using text relay.
Other support services
Samaritans – To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone) or email jo@samaritans.org.
Solent Mind Support Line – a support line and web chat for anyone in Hampshire and the Isle of Wight who feels low, anxious and needs someone to talk to. Call 023 8017 9049 Weekdays: 9am-7pm and Weekends: 10am-2pm
SANEline – If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm-10.30pm every day)
Shout – Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. TEXT 'SHOUT' TO 85258
Access to Work Mental Health Support Service
This confidential service delivered by Maximus is funded by the Department for Work and Pensions and is available at no charge to any employees with depression, anxiety, stress or other mental health issues affecting their work. If you or your colleague would like support, please email a2wmhss@remploy.co.uk.
Our specialist advisers provide:
- Tailored work-focused mental health support for nine months
- Suitable coping strategies
- A support plan to keep them in, or return to work
- Ideas for workplace adjustments to help them fulfil their role
- Practical advice to support those with a mental health condition
To access this service, individuals need to be in permanent or temporary employment and have a mental health condition (diagnosed or undiagnosed) that has resulted in workplace absence, or is causing difficulties to remain in work.
If you or a colleague would like support and cannot email us, you can call us on 0300 456 8114 between the hours of 10am-4pm.
Business in the Community Mental Health Toolkit for Employers
Business in the Community has partnered with Public Health England to produce a free, online toolkit to help every organisation support the mental health and wellbeing of its employees. It will help employers take positive actions to build a culture that champions good mental health and provides a greater understanding of how to help those who need more support.
This toolkit will help employers pick out the most valuable resources, and help to develop an approach that works. For larger organisations, the toolkit is also a useful resource to share with businesses in their supply chain and across their network.
Every organisation has an opportunity to support and develop a mentally healthy workforce and it doesn't need to be complicated – this toolkit will help you understand and act, step by step.
Business in the Community Mental Health Toolkit for Employers
Anxiety
Every Mind Matters (anxiety) – has quizzes, information and videos to help you deal with anxiety.
Anxiety UK – is a charity that supports people to deal with anxiety. Helpline: 03444 775 774 | Mon-Fri 9:30am-5:30pm
Mind (anxiety) – provide advice on their website about anxiety, panic attacks and self-care.
Depression
Every Mind Matters (depression) – has tips and videos to help you deal with feelings of low mood and depression.
Mind (depression) – have information on their website about depression.
Rethink – help people experiencing mental illness and have information and factsheets on their website.
Steps2Wellbeing – offer psychological therapies for mental health conditions such as depression, anxiety and stress. There is a wealth of support available for Southampton residents including courses, webinars, video consultations, workbooks and resources.
Kooth
Kooth is a free anonymous, confidential, safe, online wellbeing service, offering professional support, information and forums for young people.
Find out more and sign up at Kooth.
Solent Mind Self Harm Support Hub
Solent Mind Self Harm Support Hub – Solent Mind has launched a new Self Harm Support Hub to provide support to parents, carers and professionals in Hampshire & the Isle of Wight. Supporting a young person who self-harms can be a difficult journey. The new hub includes information and toolkits in addition to access to new peer support groups, training resources and wellbeing information provided by Solent Mind.
