Moving within Southampton? Change your address

If you’re moving within the area, tell us using the form below.

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Access to online accounts and forms are currently unavailable

Due to essential maintenance, access to online Council Tax and benefits accounts, Housing Benefit/Council Tax Reduction forms, the Direct Debit form and change of address form will be unavailable from 8.30am on 20 June 2025 to 10am on 23 June 2025. We apologise for any inconvenience.

Tell us you are moving - UNDER REPAIR

You'll get a bill for each address. We will send you a closing bill for the previous property and a new bill for the new property. These will both be sent your forwarding address.

If you had a Direct Debit set up on the previous property, we will transfer this over to the new property and any credit on the previous property will be transferred over.

Online Council Tax account

You can also create an online Council Tax account. An online account will allow you to view bills, balances and previous payments at any time.

Once you are registered for Council Tax you can setup an online account here.

Students moving into student housing can find Council Tax information and more on our student life events page.

Residents moving within the city can find a checklist of useful information on our moving within Southampton life events page to help you get started with life in your new location in Southampton.