Customer and Community – how our services will change

There are currently three key programmes of activity within the Customer and Community portfolio.

These are focused on prevention and developing stronger working relationships with local communities, using data, insight and community participation, along with further integrating our customer facing activities through a centralised service centre hub.

Read the full paper submitted to the council's Cabinet.

Projects

The following projects are within the Customer and Community portfolio:

• Service Centre
• Community Prevention
• Family Hubs