Review of Freedom of Information request

If you are not satisfied with the council’s response to your Freedom of Information (FOI) request, your Environmental Information (EI) request or your Subject Access request (SAR), you can ask for a review of your request to be carried out.

You should ask for the review within two months of receiving your response. You can expect a full response within:

• 20 working days - FOI requests
• 20 working days - EI requests
• 1 calendar month - SAR

Requests for a review should be made in writing through our form or to:

Sometimes complaints are complicated and need more time to be fully investigated. A full response may therefore take longer. If this is the case, we will keep you informed of progress and let you know when you can expect an answer.

If after going through the formal review procedure, you are still not satisfied, you can complain directly to the Information Commissioner's Office. Their contact details are:

• Email: icocasework@ico.org.uk
• Post:
  Information Commissioner’s Office
  Wycliffe House
  Water Lane
  Wilmslow
  Cheshire
  SK9 5AF
• Telephone: 0303 123 1113 (local rate) or 0162 554 5700 (national rate number)