Taxi and private hire complaints

Before submitting a complaint please read the taxi and private hire complaints guidance.

After reading the guidance you can use the form below to make a complaint. 

!

Before you fill in this form

You won't be able to save this form to complete later, so please allow yourself up to five minutes to fill in the form.

Please note our Guidance on uploading an image.

Make a complaint against a hackney carriage or private hire taxi