Learn something new on a free training course

Our latest training programme offers a diverse range of courses exclusively for tenants and leaseholders.

All sessions are free of charge and delivered in a relaxed and friendly environment. We offer locations across the city and some courses are delivered online so you can join in from the comfort of your own home.

It’s a great opportunity to learn practical skills that could benefit you personally and professionally. From developing your IT abilities, to learning how to take minutes, work as a team and effectively chair a meeting – all useful skills that could be added to your CV to help you find a new or a better job.

Other upcoming training sessions include guidance on issues such as how to avoid online scams and how to use online video calling, which is valuable knowledge for anyone who uses the internet. If you’re part of a tenants’ association or local group, you can find out how to apply for grants to fund local projects that benefit your community.

And if you’re interested in working with us to improve the Housing Service but don’t know where to start, we offer a range of courses to equip you with skills and knowledge about your rights as a tenant, such as sessions on the Tenant Satisfaction Measures, how we spend your rent money and how to make a complaint.

Hundreds of tenants and leaseholders have benefited from our training over the years, including Karen, a tenant from Millbrook who says: "I’ve always found the training to be excellent. The sessions are informal but really informative. I’ve learnt lots of new skills and it has helped me build my confidence, plus I’ve got to meet new people and made new friends. I would encourage every tenant to try it as there are so many different courses on offer there is bound to be a topic of interest to you."

If you would like to get involved in a training session, take a look at our Autumn 2023 training programme below and get in touch to book your free place:

September

• Thursday 7 – Getting to grips with TEAMS
• Monday 11 – Tenant Satisfaction Measures briefing session
• Friday 15 – Finding your way around the council’s website
• Thursday 21 – Avoiding online scams
• Tuesday 26 – Committee skills

October

• Wednesday 4 – Making a complaint information session
• Thursday 5 – Minute taking
• Friday 6 – Basic chairing skills
• Tuesday 10 – How your rent is spent
• Monday 16 – Accessing funding
• Wednesday 8 – Avoiding online scams

November

• Friday 3 – Understanding performance information
• Thursday 9 – Asking better questions
• Monday 13 – Challenging stigma of council housing
• Monday 20 – Tenant Satisfaction Measures briefing session
• Thursday 23 – Committee skills
• Wednesday 29 – Finding your way around the council’s website

For more details about these upcoming training sessions and to book your free place, please contact our Tenant Engagement Team via email call 023 8083 3185 or book online.